
She concluded by stating that EFC “is not very ethical and their customer service lacks. She also indicated EFC applied payments unevenly toward interest rather than principle, making it very difficult to escape the loan and find other financing. Despite having contacted EFC, she did not receive any response.

She alleged that EFC debited her bank account 4 times in one month even though only two payments had been authorized, resulting in an account overdraft. In August 2017, a complainant indicated the Exeter Finance Corporation engages in “very predatory lending” practices. Additionally, consumers complain about aggressive collection tactics.” The 26 negative reviews on Exeter’s BBB profile support these allegations. Specifically, consumers complain that they are unable to resolve loan payment problems even after following the direction of company employees. Here are some Sample Cases against Exeter Finance Corporation.Īccording to the BBB, complaints against Exeter Finance Corporation “are regarding billing issues, customer service issues and collection issues. They do include standard, legally mandated information about information privacy and security.Ĭan you help me file a No Fee Lawsuit against Exeter Finance Corporation?Ībsolutely. The EFC website does not provide a lot of detailed information about its business practices or compliance policies. The FAQ page answers questions about account access, payments, insurance, payoffs, and titles. They also offer a free, online Financial Improvement Training (FIT) resource. The car buyer pages encourage site visitors to purchase a car as “a positive step toward establishing a payment history that can impact your credit score.” Exeter provides “credit tips” such as paying bills on time, keeping balances low, and budgeting. Dealer packets and loan servicing information is available by contacting Exeter. Their dealer pages inform site visitors that partnerships with auto dealers have made Exeter “a leading subprime auto lender.” The Dealer FAQ page indicates that Exeter works with franchise car dealerships but not independent dealerships.

Exeter is listed as a financial services and loan company.Īccording to its website, Exeter Finance Corporation works “with thousands of franchised dealers nationwide to make vehicle ownership possible for everyone.” The dealers Exeter represents “enjoy personalized service from dedicated buyers who help them find the right financing solutions for customers facing credit challenges.” For car buyers, Exeter acts as a “trusted partner in car ownership – one who guides them along the way…and provides tools to keep them informed.”Įxeter’s website provides information for car dealers and information for car buyers. The BBB established its profile page in 2009. If you have been contacted by EFC, make sure you understand your rights before taking action.Īccording to the Better Business Bureau (BBB), Exeter Finance Corporation was founded and incorporated in 2006. EFC has received consumer complaints alleging violations such as improper communication tactics and sharing of information. What is Exeter Finance Corporation – EFC?Įxeter Finance Corporation or EFC is a third-party auto loan agency based in Texas.
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2.3| Exeter Finance Corporation EFC Calling You?.

2.1| Can you help me file a No Fee Lawsuit against Exeter Finance Corporation?.2| How many complaints are there against Exeter Finance Corporation – EFC?.1| What is Exeter Finance Corporation – EFC?.
